By refusing tickets from a client, which principle of the Chartered Insurance Institute's Code of Ethics is Julie adhering to?

Julie’s refusal to accept tickets from a client reflects her commitment to acting with the highest standards of ethics and integrity. This principle is crucial in the insurance industry, where professionals are expected to maintain a clear boundary between personal interests and the interests of their clients. By not accepting gifts, such as tickets, from clients, Julie upholds the ethical standards that emphasize honesty and transparency, thereby reassuring clients that her professional judgment is not compromised by personal favors or outside influences. This adherence to integrity fosters trust and confidence in the client-advisor relationship, reinforcing the importance of ethical behavior in all business dealings.

The other principles, while important, do not specifically relate to the action of refusing gifts and therefore do not capture the specific ethical stance taken by Julie in this scenario.