Which organization's primary objective is to provide independent assistance in claims settlements?

The Financial Services Ombudsman is the organization primarily focused on offering independent assistance in claims settlements. Its role involves resolving disputes between consumers and financial service providers, including insurance companies. This independent body ensures that consumers can seek impartial advice and obtain fair resolutions regarding their claims. By adhering to principles of fairness and transparency, the Ombudsman plays a crucial role in maintaining consumer confidence in the financial services market.

In contrast, the other organizations listed serve different functions. The Chartered Insurance Institute is dedicated to promoting professional standards and education within the insurance industry. The Association of British Insurers primarily represents the interests of member insurance companies and advocates for the industry. The British Insurance Brokers' Association focuses on supporting insurance brokers and enhancing their professional capabilities. While each entity is essential within the context of the insurance sector, they do not specifically provide independent assistance in claims settlements as the Financial Services Ombudsman does.